Shipping Policy

Last Updated: October 2026

Thank you for shopping with WELIGU. We ship to customers worldwide and work to process every order as quickly as possible. Please review the information below for details about processing times, shipping rates, delivery, tracking, and international orders.

Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next business day. Processing times may be slightly longer during holidays, promotions, or periods of high order volume.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Rates

WELIGU offers worldwide shipping.

Available shipping options and final shipping charges will be displayed at checkout.

Estimated Delivery Time

Delivery times vary depending on the destination, fulfillment location, carrier, and local delivery conditions.

Most orders are typically delivered within 3–10 business days after shipment. International orders to certain destinations may take longer.

Please note that delivery times are estimates and are not guaranteed. Weather conditions, customs processing, holidays, carrier disruptions, and other circumstances outside our control may affect delivery times.

Some orders may be shipped in separate packages depending on product availability and fulfillment location.

Worldwide Shipping

We ship to many countries and regions worldwide. Shipping availability may vary for certain destinations due to carrier restrictions or local delivery limitations.

If we are unable to ship an order to your destination, we will contact you as soon as possible and provide an appropriate resolution.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country or region.

These charges, when applicable, are determined by local authorities and are generally the responsibility of the recipient unless otherwise stated at checkout.

Customs procedures may also cause additional delivery delays.

Order Tracking

When tracking information is available, it will be included in your shipping confirmation email.

Please allow some time for the carrier to update the tracking status after your order has shipped.

If your tracking information has not updated for several days or you have concerns about your delivery, please contact us at service@weligu.store.

Incorrect or Incomplete Shipping Addresses

Please review your shipping address carefully before placing your order.

If you notice an error after placing your order, contact us as soon as possible at service@weligu.store. We will do our best to update the address before shipment, but we cannot guarantee changes once an order has entered processing or has shipped.

WELIGU is not responsible for delivery issues caused by incorrect or incomplete shipping information provided at checkout.

Returned or Undeliverable Packages

If a package is returned because of an incorrect or incomplete address, failed delivery attempts, refusal of delivery, or other delivery issues, please contact us so we can review the available options.

Additional shipping charges may apply if an order needs to be reshipped due to incorrect shipping information provided by the customer.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact us at service@weligu.store with your order number and details of the issue.

For damaged deliveries, we may ask for photos of the package and item so we can review the issue and determine the appropriate resolution.

Delivery Delays

While we work with shipping carriers to provide reliable delivery, delays may occasionally occur due to weather, customs, carrier disruptions, holidays, or other circumstances outside our control.

Estimated delivery dates are not guaranteed.

Need Help?

If you have any questions about shipping or an existing order, please contact us:

Email: service@weligu.store
WhatsApp: +1 850-339-3500

For questions about an existing order, please include your order number so we can assist you more efficiently.